1. Our Commitment
We are committed to protecting the privacy of every customer, visitor, and enquirer who interacts with our services. This policy describes what we collect, why we collect it, and how we keep it safe.
We never sell your personal information to third parties.
2. Information We Collect
Depending on how you interact with us, we may collect:
- Name, phone number, and email address submitted through contact and application forms.
- Address and identification details when applying for financial products.
- Financial information relevant to loan or deposit processing.
- Non-personal analytics such as page visits and general browser information.
3. How We Use Your Information
- To respond to enquiries and provide requested services.
- To process and manage loan or deposit applications.
- To communicate updates, confirmations, and service-related notices.
- To improve our website, services, and customer support quality.
4. Protection of Your Information
We follow reasonable administrative and technical measures to protect your information against unauthorized access, disclosure, or misuse. Access is limited to authorized personnel who require it to serve you.
5. Limited Data Sharing
Your information may only be shared:
- With trusted service providers who help us deliver our services.
- When required by law, regulation, or lawful request from an authority.
- With your explicit consent for a specific purpose.
6. Cookies and Analytics
Our website may use basic cookies to improve navigation and measure general traffic. These do not identify you personally. You can disable cookies through your browser settings.
7. Your Rights
- Request access to the personal information we hold about you.
- Request correction of inaccurate details.
- Request that we stop contacting you for marketing purposes.
8. Contact Us
For any privacy-related questions or requests, please reach us through the Contact page or through our Complaint Cell.
